About these terms
These terms cover your use of the Bill Pal app and website, run by David Hooper Home Limited, trading as DH Website Services. By using Bill Pal you agree to them.
Bill Pal is in testing
Bill Pal is a test version. Chipping in records a pledge, but no real money is sent yet. Features may change or stop working, and we may reset test data.
How payments will work
When payments are switched on, your bank will pay the supplier directly through a regulated payment provider, using the bill's own reference. Bill Pal will never hold your money. A payment you make is a gift towards someone else's bill. Once your bank has sent it, it can't be taken back through Bill Pal.
Posting a bill
- Only post a real bill in your own name, or one you are responsible for paying.
- The details and photo must be accurate and unchanged.
- We check every bill before it goes live, and we can refuse or remove any bill.
- You can have one open bill at a time on the free plan.
What isn't allowed
Fake or edited bills, bills that aren't yours, offensive notes, and anything that breaks the law. We can close accounts that do these things and may report fraud.
Our checks have limits
We check bills against supplier details, but we can't guarantee every bill or every person is genuine. Use your own judgement about who you help. You can report any bill from its details screen.
Liability
We provide Bill Pal as it is, while it's in testing. Nothing in these terms limits your rights under UK consumer law, or our liability where the law doesn't allow it to be limited.
Changes and law
We'll update these terms as Bill Pal develops, and tell you about important changes in the app. These terms are governed by the law of England and Wales.
Contact
Questions? Use our contact page.